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Contact The Spine Institute

Contact Us - The Spine Institute of Indiana

The friendly staff at The Spine Institute welcomes your call and looks forward to serving you. If you have any questions about our spine care services, please call our office at (317) 573-7733. To schedule an appointment, you can call us or use our secure online appointment request form.

For Physicians: To make referring your patients to The Spine Institute as seamless as possible, please use this Patient Referral Form and this Medical Release Form. We will review each patient on a case-by-case basis, as we understand that each has his or her unique needs.

The Spine Institute

www.spineinstituteindy.com

Phone: (317) 573-7733

Fax: (317) 573-7739

Office Hours

Our regular office hours are Monday - Friday, 8:00 am - 5:00 pm. We are available by phone until 4:30 pm each workday.

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of The Spine Institute and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctor after our regular hours, please call our office at (317) 573-7733. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At The Spine Institute, we accept workers’ compensation, Medicare, and the following insurance plans:

  • Anthem BCBS
  • Cigna
  • PHCS
  • Sagamore Health Network
  • SIHO
  • UnitedHealthcare

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and Parasail financing.

If you have a question related to your bill or insurance, please contact our billing specialists at (317) 573-7733. You can also read our Frequently Asked Questions about insurance and billing at The Spine Institute.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Please have your referring physician complete our Patient Referral Form.

Hospital Affiliations

Surgeons at The Spine Institute have hospital affiliations with:

  • St. Vincent Carmel Hospital
  • Carmel Ambulatory Surgery Center
  • Indiana Spine Hospital
  • IU Health North Hospital
  • St. Vincent Indianapolis Hospital
  • Riverview Hospital
Prescription Requests

Prescriptions and refills for established patients of The Spine Institute are routinely issued during our regular office hours (see above). You can make your request by calling our office at (317) 573-7733.

No refills are issued during the evenings, weekends, or holidays, as the doctor not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy. Please Note: Prescriptions and refills requests will get a quicker response if they are done using the patient portal.

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BUSINESS HOURS:
Monday – Friday
8AM – 5PM

THE SPINE INSTITUTE
13431 Old Meridian St.
Suite 200
Carmel, IN 46032

Phone: (317) 573-7733
Fax: 317-573-7739

Copyright · The Spine Institute, All Rights Reserved.

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The Spine Institute of Indiana provides expert treatment for patients with simple to complex back and neck problems in Carmel, Indiana. We offer solutions for disc herniations, spinal stenosis, pinched nerves, microdecompression, scoliosis, spondylolysis, spine tumors, and degenerative neck and back disorders. Our spine specialists use the latest technology in treating conditions of the spine and offer convenient, on-site X-rays and MRIs for a quicker diagnosis and treatment plan.